How to order a cake in South Wales?

Ordering a cake from PolarBakes is a simple process designed to ensure you receive a delicious and beautifully crafted creation that meets your expectations. Here’s how to message us and the questions you'll likely encounter.

Step 1: Initial Contact

To start your order, send us a message via our preferred platform (email, social media, or our website contact form). Your initial message should include a brief introduction of yourself and mention the type of cake you have in mind.

Step 2: Essential Questions

Upon receiving your message, we will ask you a series of questions to gather all necessary details for your cake order:

1. What is the occasion?
   Let us know if it's for a birthday, wedding, anniversary, or any other special event. This helps us tailor the design and flavour to suit the celebration.

2. What size do you require?
   Specify the number of servings needed. Our cakes can be made to accommodate various sizes, so it's important to understand how many guests you'll be serving.

3. What flavours do you prefer?
   Choose from our selection of flavours. Be prepared to discuss whether you want a single flavour or a combination, along with any dietary requirements (such as gluten-free or vegan options).

4. What design or theme do you envision?
   Share any ideas you have regarding the cake’s design. You might want something simple, intricate, or themed to match your event. Feel free to send us inspiration images if you have them.

5. When do you need the cake?
   Provide us with the date for your event. This is crucial for ensuring we have the availability to create a fresh cake on time.

6. Do you have a budget in mind?
   Let us know if there’s a specific budget you are working with. This will help us offer options that fit within your financial plan.

7. Any additional requests?
   If there are any particular details, like dietary restrictions or special decorations, please mention them.

Step 3: Confirmation and Details

Once we have all the information, we will confirm your order, discuss any specifics further, and provide you with a quote. If you are happy with everything, we will move forward with the order, and your cake will be on its way to delight at your event!

We appreciate your interest in ordering a cake from PolarBakes. Don’t hesitate to reach out with your questions or order details—we look forward to creating something special for you!